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We ship orders via FedEx and they will arrive 1-3 days before or by 8PM on your delivery date. When your order arrives, open the package to ensure you have received all of the items and that they in good condition. If anything is missing or damaged, please contact us immediately.
Absolutely! Just be sure it's a physical address, as we do not ship to P.O. boxes. We can ship to your home, business, hotel, or any authorized FedEx location. Keep in mind that we only ship within and provide return labels for the contiguous U.S.
You can make changes to your order up until the time your payment is processed. To access your Reservation Page, you will need to input your Last name, the Order confirmation number, and the shipping address ZIP code. Our team of expert Rental Customer Service Agents can also lend a hand via chat or email.
Once your order has been shipped, you will receive an email that includes your shipment tracking number.
The Eddie Bauer (Re)Adventure experience currently offers rental and resale products for outdoor recreational activities such as camping and hiking. At Eddie Bauer, we believe that outdoor experiences should be for everyone and it's our mission to make the outdoors more accessible for all.
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